Data Protection

1111bat Privacy Policy – Malaysia Member Personal Data Protection

At 1111bat, your privacy is more than a legal obligation — it is our sincere commitment. Find out exactly how we collect, use and protect your personal information to the highest security standards.

Updated: 1 January 2026 Bahasa Melayu (Malaysia) Full PDPA Compliance
256-bit
SSL encryption active on all data
0
Data sold to third parties
24/7
Continuous security monitoring
PDPA
Data Protection Act Compliance

Quick Summary: We only collect what is strictly necessary, never sell it to anyone, protect it with industry-grade encryption, and you always have the right to access or delete it. Read the full details below.

01 Introduction & Scope of This Policy

1111bat ("we", "Platform") are committed to protecting the privacy of every individual who uses our website and services at 1111bat.vu. This Privacy Policy describes our practices regarding the collection, use, storage, sharing and protection of your personal data.

This policy applies to all users of the platform including website visitors, registered members, and anyone who interacts with our services through any channel including the website, mobile app and customer support channels.

By registering as a member or continuing to use our platform, you agree to the terms set out in this Privacy Policy. This policy should be read together with Terms and Conditions of ours that form the entire agreement between you and 1111bat.

Data Controller: 1111bat acts as the data controller for all personal information collected through this platform and is fully responsible for processing that data in accordance with applicable data protection laws.

02 Types of Personal Data We Collect

We only collect data that is strictly necessary to provide a safe, lawful, and high-quality service. The categories of data we collect are as follows:

Identity Data:

  • Full name as it appears on official identification documents.
  • MyKad or passport number for identity verification.
  • Date of birth to verify age eligibility.
  • Photos or scans of identification documents for the KYC process.

Contact Data:

  • Active email address used during registration.
  • A Malaysian mobile number registered in your name.
  • Current residential address for certain verification requirements.

Financial Data:

  • Malaysian bank account details for processing deposits and withdrawals.
  • E-wallet number (Touch 'n Go, GrabPay, Boost) if used.
  • Financial transaction records for audit and compliance purposes.

Usage & Technical Data:

  • IP address, device type and operating system.
  • Browser information and language settings.
  • Login records, game activity, and betting history.
  • Cookie and tracking technology data (details in Section 6).
Data Category Main Purpose Sensitivity
Identity Verification KYC & Age Verification High
Contact Data Account Communications Medium
Financial Data Payment Processing High
Usage Data Service Improvement Low
Technical Data Security & Fraud Detection Medium
03 How We Use Your Personal Data

Every piece of data we collect has a clear and lawful purpose. We do not process your data for unrelated purposes without your consent. The following are the primary purposes for data use:

  • Identity verification (KYC): To ensure every member is a real individual who is legally eligible to use the online gambling platform.
  • Account management: To create, manage, and maintain your member account so you can seamlessly access all platform features.
  • Financial transaction processing: To securely process deposits, withdrawals, and bonus payments via Malaysia's local payment channels.
  • Legal compliance: To meet reporting requirements under the Anti-Money Laundering Act (AMLA) and applicable regulatory obligations.
  • Fraud prevention: To detect and prevent fraud, money laundering, and platform abuse using behavioural data analysis.
  • Service communications: To send important notifications relating to your account, transactions, policy changes, and service updates.
  • Marketing (with consent): To send promotions, bonus offers, and special event information to members who have agreed to receive marketing communications.
  • Platform enhancement: To analyse aggregated usage data in order to improve the user experience, introduce new features, and optimise platform performance.
  • Customer support: To resolve complaints, respond to enquiries, and provide technical assistance to members.

Right to Withdraw Marketing Consent: You may opt out of receiving marketing communications at any time by contacting our support team or through the notification settings in your account. Withdrawing this consent does not affect the processing of data required for the operation of your account.

04 Data Sharing with Third Parties

1111bat does not sell, lease, or disclose members' personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share your data with other parties to operate the platform:

  • Payment providers: Information required to process transactions is shared with FPX, DuitNow, Touch 'n Go, GrabPay, and Boost, all of whom are bound by strict confidentiality agreements.
  • Technical service providers: Server hosting providers, CDN providers, and technical support teams who require limited access to data in order to carry out their work.
  • Third-party game providers: Live Casino platform and game providers that handle gaming sessions may receive only the necessary session data.
  • Regulatory bodies and law enforcement agencies: Where required by law or court order, we will disclose the necessary information to the relevant authorities.
  • Auditors and professional advisors: Law firms, accountants, and auditors bound by professional confidentiality obligations.

All third parties that receive your data are required to meet data protection standards equal to or higher than our own. We conduct regular security assessments of all third-party service providers.

Cross-Border Data Transfers: In situations where data needs to be transferred to servers outside Malaysia, we ensure equivalent protection is applied through data processing agreements that comply with international standards.

05 Data Security & Protection Measures

1111bat implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected with bank-grade SSL/TLS encryption that is not easily broken.
  • Database encryption: Sensitive data such as financial information and identity documents are encrypted at rest using the AES-256 algorithm.
  • Two-factor authentication (2FA): An additional security layer is available on all member accounts to prevent unauthorised access even if a password is compromised.
  • 24/7 Monitoring: An automated intrusion detection system monitors for suspicious activity at all times and alerts our security team immediately.
  • Internal access controls: Only authorised personnel with a legitimate job requirement may access member data, with every access logged and audited.
  • Periodic security testing: Our platform undergoes penetration testing and security audits by independent third parties at least twice a year.
  • Secure data backup: Data is automatically backed up to separate secure locations on a regular basis to ensure service continuity.

In the Event of a Data Breach: In the event of a security incident affecting your personal data, we will notify you within 72 hours of becoming aware of it, along with the steps we have taken to address the situation.

06 Cookies & Tracking Technologies

Platform 1111bat uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as the platform will not function without them.
  • Performance Cookies: To collect anonymous aggregated data on how users interact with the platform, helping us identify areas for improvement.
  • Functional Cookies: To remember your preferences such as language settings, display theme, and login details in order to deliver a more personalised experience.
  • Analytics Cookies: Used to understand overall website traffic and usage patterns. This data is processed in aggregate and does not identify individuals.

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect platform functionality. For more information on how to manage cookies in popular browsers, refer to your browser's documentation.

Cookie Validity Period: Session cookies expire automatically when you close your browser. Persistent cookies are stored for a maximum of 12 months unless you delete them earlier via your browser settings.

07 Data Retention & Deletion

1111bat retains your personal data only for as long as necessary for the purposes stated in this policy or as required by law. Retention periods are as follows:

  • Active account data: Retained for as long as your account is active and used to provide ongoing services.
  • Data after account closure: Retained for 5 years after account closure to meet financial compliance and AML legal requirements.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and tax legal requirements.
  • Security and activity logs: Retained for 2 years for security investigation and fraud detection purposes.
  • Customer support communication data: Retained for 3 years for reference and service quality improvement purposes.
  • Cookie and analytics data: Deleted in accordance with their respective retention periods as stated in Section 6.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to any individual.

08 Your Rights Over Personal Data

As a member 1111bat, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Access Rights

You have the right to obtain a copy of the personal data we hold about you in a readily readable format.

Right to Rectification

You may request the correction of inaccurate or incomplete data in your account at any time.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention requirements.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances during an investigation or dispute.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another provider.

Right to Object

You may object to the processing of your data for direct marketing or profiling purposes without providing a reason.

To exercise any of the above rights, please contact our customer support team. We will process your request within 30 days business days. In complex cases, this period may be extended up to 60 days, with notice provided to you.

09 Child Data Protection

Platform 1111bat is specifically for users aged 18 and above. We do not intentionally collect or process personal data of children under the age of 18.

We enforce a strict age verification process during registration, including official identification document checks. Should we find that an account was created by an underage individual:

  • The account will be closed immediately.
  • All collected data will be securely deleted within 48 hours.
  • Any existing deposits will be returned via the same channel as the original payment.
  • The incident will be reported to the relevant authorities if required.

If you believe a minor has registered on our platform, please contact our customer support team immediately so we can take appropriate action.

10 Changes to This Privacy Policy

1111bat reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate reasons. When we make significant changes:

  • A clear notice will be displayed on the platform's home page for at least 14 days before any changes take effect.
  • Members will receive a notification email to their registered address.
  • The "Updated" date at the top of this page will be revised to reflect the latest amendments.
  • For particularly significant changes, we may ask you to re-confirm your consent at your next login.

Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

Policy Archive: Previous versions of our Privacy Policy are available upon request. Please contact customer support if you need access to an earlier version for reference or dispute purposes.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the platform at 1111bat.vu
  • Response Time: We aim to respond to all privacy enquiries within 5 business days.

For official requests related to data rights (access, correction, deletion), please clearly state the type of request and include sufficient identity verification information so that we can process your request securely and accurately.

Complaints to Authorities: You also have the right to lodge a complaint with the relevant data protection authority in your country if you believe your data has been processed unlawfully. However, we encourage you to contact us first so that we can attempt to resolve any issues directly.

Our Commitment to Your Privacy

Privacy is more than just a word at 1111bat — it is at the core of how we build and operate this platform every day.

Bank-Level Encryption

All your data is protected with 256-bit SSL and AES-256 encryption for storage — the same standard used by leading financial institutions worldwide.

No Data Selling

We have never and will never sell member personal data to any third party for marketing purposes. Your data belongs to you, not to us as a business asset.

Full PDPA Compliance

Our platform is fully compliant with Malaysia's Personal Data Protection Act (PDPA) and relevant international data protection standards to ensure your rights are upheld.

You Are in Control

Through your account dashboard, you can manage privacy settings, control the communications you receive, and request a copy of your data — all without needing to contact support.

Minimum Staff Access

Our minimum access principle ensures that only staff who genuinely need access to your data to perform their duties are permitted to do so, and every access is logged.

Rapid Incident Response

Our security team monitors systems 24/7 and is committed to notifying members within 72 hours should any incident occur that may affect their data.

Safe & Trusted

Ready to Play with Peace of Mind at 1111bat?

Your privacy is fully protected. Register now and enjoy a safe, fair, and responsible betting experience with us.

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